If your student was absent on the original picture day, or if you are unhappy with the prints, our picture retake day will be Monday, 11/3/25. We anticipate that original prints will be sent home the week prior to retake day.
Ordering pictures is optional. If you did not order prints, there is still time. Follow the directions below. A retake picture does not replace the student picture in the yearbook - it will only replace the purchased prints you take home. There are no class pictures taken, only individual student photos.
Please know that it is always CoffeePond's goal to deliver the best possible images, but occasionally, some customer service issues arise. They encourage parents to contact them directly – as they have terrific Customer Care staff ready to handle any and all questions.
Parents w/questions (late orders; missing orders, refunds etc.) should contact the CoffeePond dedicated Lifeguards:
By phone:508-907-6633 ext "0"
By Email: Lifeguards@coffeepond.com
By US Mail:
Lifeguards
Coffee Pond Productions, Inc.
111 Speen Street, Suite 401
Framingham, MA 01701
One special note - for digital sharing file orders (and no prints)…photographs have been e-mailed to the address provided by the parents. Again, any questions,the Customer Care department at CoffeePond would be happy to assist.
